It ain't (just) what you say, it's the way that you say it.

The way we communicate with our audience is not just an opportunity to sell services and products, it’s a way to stand apart from our competitors, to show the world who we are and what we stand for. Having a well considered tone of voice enables you to show the world what you value across all your channels of communication. Establishing a tone of voice and making sure all your employees are aware of it builds consistency in your messaging, no matter who is doing the talking. Well chosen words and clear messages build confidence and trust – things we all want our customers to feel.

I can work with you to:

  • establish your tone of voice
  • agree and create a house style guide
  • ensure everyone is on board

I have worked with a variety of brands, from international coffee chains to charitable foundations and startups. Same principles, different words.